Privacy Policy

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). Last updated: October 2026.

This English version is provided for information purposes. In case of any discrepancy, the Spanish version shall prevail.

1. Data controller

The controller of your data is:

• Owner: Rafael Prado Bellorín — TRIAXION, Structural Engineering
• Tax ID (NIF): Z2386384R
• Address: Valencia, Spain
• Email: contacto@triaxionestructural.com
• Phone: +34 633 387 422

2. Purpose of processing

We process the data you provide through the request form in order to handle and reply to your request for a quote or information, and to maintain the business contact arising from that request. No profiling or automated decision-making is carried out with your data.

3. Legal basis

The legal basis for processing is your consent (Art. 6.1.a GDPR), which you give by ticking the acceptance box for this policy before sending the form. You may withdraw your consent at any time, without affecting the lawfulness of processing before its withdrawal.

4. Data we process

Only the data you provide in the form: name, email address, phone number (optional), town or province, type of project, the content of your message and, if you choose to attach it, the geotechnical (soil) report for your plot. We do not collect special categories of data.

We do not use web analytics or browsing-behaviour tracking tools (such as Google Analytics or similar), and we do not profile users.

5. Retention period

We keep your data only for as long as necessary for each purpose:

• Clients and billing data: for 6 years from the last transaction, to comply with commercial and tax obligations (Spanish Commercial Code and tax law).
• Requests that do not lead to a contract (leads): a maximum of 12 months from the last contact, after which they are deleted.
• Email enquiries: until resolved and for a reasonable period afterwards, after which they are deleted.

If you withdraw your consent, we will delete your data unless there is a legal obligation to keep it.

6. Recipients and processors

Your data will not be disclosed to third parties except where required by law. To run the site we use the following providers, who act as data processors under Art. 28 GDPR:

• Netlify — website hosting and management of the request form, including any files you attach.
• Stripe — only if you pay for a contracted service through a payment link we provide (it processes name, email and card details in its own secure environment; we do not store card details).
• Google — email service used to receive and reply to your messages sent to our contact address.

Some of these providers are located outside the European Economic Area. Such international transfers are covered by the safeguards of Chapter V GDPR, in particular participation in the EU-U.S. Data Privacy Framework and/or Standard Contractual Clauses approved by the European Commission.

7. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time, and withdraw your consent, by writing to contacto@triaxionestructural.com and stating the right you wish to exercise. If you consider that the processing does not comply with the regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies

This site uses necessary technical cookies and, where applicable, third-party cookies when the presentation video is played. Details are available in our Cookie Policy.

9. Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access, in line with the state of the art and the nature of the data processed.

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